Irelands largest BPO specialist engaged SQA Consulting to concurrently project manage several of their key programmes. Our responsibilities included:
- Devising, organizing, and implementing high scale concurrent projects
- Managing a large compliment of employees that are divided into various project teams. These included business analysts, software developers, test managers, data managers and environment managers.
- Creating project charters
- Project plans
- Project budgets
- Reviewing business, functional and technical specifications
- Supervising work execution
- Providing resolution for problems
- Maintaining programme schedules
- Chairing stakeholder, client, delivery meetings
- Reporting on project status
- Producing concurrent programme MI
- Managing and mentoring project team’s
- Accounting for project cost, time and budget
- Seeking approval executive and senior managers
- Mitigating programme risks
- Managing client expectations
- Managing client and delivery teams, client side and third party
SQA Consulting produced the requisite daily management information, managed internal stakeholder expectations as well as managing third party delivery entities.